Terms

All stoneware pieces are made by hand in the studio in Sorsogon, Philippines. It is the nature of human hand made objects to be imperfect and unique, and these are characteristics I celebrate in these pieces. ~ Each object not quite the same as another, made slowly and intimately by human hand and fire.

 

RETURNS / DAMAGED GOODS

If your piece arrives damaged or broken, I am happy to replace it if a similar one is available, or otherwise issue a refund. Please contact studio@mikeenaval.com within 2 days of receiving the package: including photos of the condition the piece arrived in, the packaging, and any evidence of mishandling by the carrier - for insurance purposes.

CARE

Stoneware is a semi-porous substance, as is the nature of clay, and some light condensation at the bottom of the piece is normal; marks may be left on surfaces due to this. 

Stoneware, while on the durable end of clay bodies, is susceptible to breakage if mishandled. Always handle with care.

To clean, you can wash with soap and water, or lightly dust or use an eraser to remove marks by plant debris. That said, watching a piece age with time can be a beautiful process unique to each owner.

For specific questions, please contact
studio@mikeenaval.com